Portillo’s survey – tellportillos.smg.com – Win Free French Fries

Portillo’s survey – tellportillos.smg.com – Hello guys, how are y’all doing? If you are one of those who love the menu of Portillos and visit Portillos quite often then I have good news for you.

Take Portillo's Survey

Portillos has started its customer satisfaction survey, the Guest Satisfaction Survey is to know about the customer’s opinion and other aspects & make an improvement and modifications according to your feedback.

Take Portillo's Survey

tell Portillo's survey

The survey is not very difficult, all you need to do is understand the rules and regulations and follow all the instructions given below. After all the procedures you will have a chance to win some amazing rewards.

In this article, I have tried to explain all the necessary information regarding the survey so that you wouldn’t find any difficulty completing it. So, let’s not waste any more time, and let’s get started.

Take Portillo's Survey

Take Portillo's Survey

Steps to participate in the survey

Portillo's survey

Take Portillo's Survey

Portillo’s survey

I have provided all the steps below, so you should be finding any difficulty completing the survey

  • Visit the official Portillo’s Satisfaction Survey website at www.portillos.com/survey.
  • Choose your preferred survey language.
  • Enter the 20 digits survey entry code located on your sales receipt.
  • Click on the “START” button.
  • You will find a bunch of questions related to your last experience at Portillo’s.
  • Rate your general satisfaction level as per your ongoing visit understanding.
  • Answer all the survey questions genuinely on the scale from satisfied to dissatisfied.
  • Generally, the questions are about your visit and order, the staff’s helping nature, client administration, air and services, Portillo’s Menu, Portillo’s Delivery, Portillo’s Prices, Portillo’s Locations, Portillo’s Hours, etc.
  • Now, you have to give your personal information like your name, address, contact number, and email address.
  • Complete the survey and you will get Portillo’s Promo Code to save money on your future visit to Portillo’s.

Take Portillo's Survey

Rewards you can win

After completing the survey you will be having a chance to win Portillo’s Coupons.

Remember: The reward for taking this survey is subject to change. Your receipt will tell you exactly what your “Survey Reward” will be. Therefore, check your receipt for specifics.

When you return to Portillo’s in the future, you can save money on your purchases by using this code.

Take Portillo's Survey

Rules and regulations of the survey

There are some rules and regulations which you need to follow to complete the survey. So, read it carefully

  • You must be a legal resident of any of the United States of America.
  • You must be at least 18 years of age.
  • To have a basic understanding of English or Spanish.
  • A laptop, computer, or mobile phone with a net connection.
  • Need to have your receipt while taking part in the online survey.
  • Each participant can participate in the survey one time.
  • The employees working at Portillo’s and their immediate family members or agents are not eligible to participate in the survey.
  • The offer will not transfer in any other way.
  • A valid email id is necessary to get a discount offer on your purchase

Take Portillo's Survey

Aim of the survey

For a company, it’s very important to understand its customers. Every year most companies conduct a customer satisfaction survey because it is an important event in a company’s growth.

The survey provides information about their services and makes them understand their customers’ likes and dislikes.

This Portillo’s Guest Satisfaction Survey aims to find out what customers think, identify areas for improvement, and implement changes based on your feedback.

Because the Portillos want to know what you think about the service, products, employee behavior, and other aspects so that they can make improvements, this feedback will make your next visit more enjoyable.

Take Portillo's Survey

Background of the company

It’s an American fast-casual restaurant chain Portillo’s Restaurant Group, Inc. is based in Chicago and specializes in serving Chicago-style dishes like hot dogs, Maxwell Street Polish, and Italian Beef.

On April 9, 1963, Dick Portillo established the business in Villa Park, Illinois, under the name “The Dog House.”

Take Portillo's Survey

Frequently asked questions

Is it possible to purchase hot beef and or hot gravy?

We do not combine the beef and hot gravy in a tray because the beef will become tough.

The Buffet Packages are full meals, including pre-fluffed beef and hot gravy. They are quick to set up and serve your group easily, even if a kitchen is unavailable.

Don’t need a full meal? Check out our warm Italian Beef Catering Tray in the Entrees category. Note: Hot gravy is NOT sold separately from beef.

How do I check the balance of a Gift Card?

You can check your balance here or by calling 844-447-7251. You will need the PIN which is located under the grey scratch-off box on the back of the gift card.

Where can a Gift Card be used?

Portillo’s gift cards can be used at all of our locations as well as online for catering or merch. Gift cards can not be used to purchase more gift cards.

Do you have any locations outside of the Chicago area?

Yes! We currently have restaurants in 8 other states – California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa, and Minnesota.

What is the return policy?

Returns and exchanges are a piece of cake with Portillo’s. We offer a complimentary exchange for all merchandise purchased on Portillos.com. Please place the provided UPS label on your package and bring it to your package and bring it to your local UPS store.

The return merchandise shipping fee of $5.99 will be deducted from your refund. All products must be returned within 30 days of purchase. Please fill out the return/exchange form provided in your original package.

The product must be returned in the original, sellable condition within 30 days from the time received, along with a completed return/exchange form

Take Portillo's Survey


Thank you for reading up here. I appreciate it. In this article, I have tried to explain all the necessary information regarding the survey, if you follow all the steps and rules, and regulations provided above then you are good to go.

Portillos has taken its first step towards improving by conducting the survey now it’s our turn to help them with our values, opinions, and our experience which we share with them. Thank you once again and have a nice day.

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